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Support & Training > Client Support Center

Axium Client Support Center

The Axium Client Support Center (formerly known as the Solution Center) is a password-protected site with around-the-clock access to knowledgebase articles, video lessons, user account information and recent product updates. Whether you need help with an accounting challenge or want to find Ajera project management software training, the Axium Client Support Center is packed full of useful information for our clients.

Included as a Benefit to all of Our Clients on Service Plans, the Axium Client Support Center Allows Users to:

  • Browse the most-viewed troubleshooting articles
  • Review call history and submit change requests
  • Create a new support request, or review open support requests
  • Watch Ajera how-to videos on more than 100 topics
  • View maintenance and Ajera software support plans
  • Download Ajera support manuals

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Ajera Software Support

Ajera Software Support (Help Desk) provides direct access to our expert technical resources, helping you minimize your risks and maximize the benefits of your Axium software investment.

Hours
Monday - Friday
Ajera: 6am - 5pm (Pacific Time)
Protrax: 8am - 5pm (Pacific Time)

E-mail: Ajera | Protrax
Phone: 800.844.0769
Fax: 503.350.2195

 

 

Call Support at 800.844.0769 Client Support Center