Contact Us

Software Support

Our Software Support (Help Desk) provides direct access to our expert technical resources, helping you minimize your risks and maximize the benefits of your Axium software investment.
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Hours
Monday - Friday
Ajera: 6am - 5pm (Pacific Time)
Protrax: 8am - 5pm (Pacific Time)
E-mail Software Support: Ajera | Protrax
Phone: 800.844.0769
Fax: 503.688.5889

Professional Services

We are determined to make your software implementation a success and provide you with a wide variety of value-added services so you get the greatest benefit from your software and your relationship with Axium.

Phone: 800.854.0633
Fax: 503.688.5890

Training Sessions

Training Sessions are presented by certified consultants every Tuesday (January excluded in consideration of year-end). These sessions range from one to four hours, are fee based, and are conducted online. For more information on Axium Training Sessions or to register, please contact us.

Phone: 800.637.2727
Fax: 503.688.5890
training@axium.com

Client Support Center

The Client Support Center is our secure interactive online solution center available 24 hours a day, 7 days a week. The Client Support Center is your source for the latest information concerning software updates, bulletins, and release notes.

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Product Info & Purchase Options

Axium products are sold primarily through our Regional Account Managers. Our Regional Account Managers can assist you with product recommendations that are best suited to address your firm's needs. They can provide you with information on product compatibility, pricing, promotions, employee limit increases, add-on applications and information on the maintenance and support program. We also offer various training options, as well as customized, live product demonstrations.

Phone: 800.872.1540
Fax: 503.688.5890
sales@axium.com